Digital Futures

Mercer launches resource to advise on digital workplace.

Digital Futures

UK & Europe

Consulting firm Mercer is launching Mercer Digital, an initiative designed to encapsulate the company’s approach to empowering organisations for the workforce and workplace of the future. Leveraging Mercer’s expertise in data and technology along with its legacy as a global consulting leader in the areas of talent, health, retirement, and investments, Mercer Digital will offer creative and tested approaches for digital organisation and workforce solutions. 

The potential of a truly digitised working environment continues to be a much talked about trend, yet only seven per cent of executives globally consider their organisation to be digital today. According to Mercer’s 2017 Global Talent Trends research, executives view technological disruption and enablement as the trend likely to have the most critical impact on their organisation over the next two years. Still, most admit that they are not doing enough to be proactive in addressing the challenges of technology or in realising the benefits, putting the longevity of their businesses at risk.

“This move to a digitised environment is far greater than evolution, it is about transformation with a keen eye toward the future of work,” said Ilya Bonic, senior partner and president of Mercer’s Career business. “As digitisation continues to reinvent the way organisations operate, we will continue to advance the capabilities of Mercer Digital through new technologies and relevant partnerships.”

The breadth and depth of Mercer Digital’s capabilities are unparalleled. They extend across the full value chain from digital strategy to organisation design, workforce change, and ultimately, enabling the workforce of the future through technology. Mercer brings unrivalled strategic thinking to the C-suite through its partnership with its sister company, Oliver Wyman. 

“Mercer has been a trusted advisor to our clients for more than 70 years, providing sound advice and counsel about their workforce, the external labour market, changing benefits, new technologies, and future trends that impact every part of the organisation,” said Jacques Goulet, senior partner and president of Mercer’s Health & Wealth businesses. “With Mercer Digital, we’re taking that relationship to the next level by helping clients transition to a technologically-driven environment to streamline work processes and make data analytics, AI, and advanced technologies part of the business.”

By providing fully integrated digital business and technology solutions across people, process, strategy, and the C-suite, Mercer Digital redefines the way organisations are operating, leveraging technology, accessing analytics, and transforming their business. The launch of Mercer Digital follows a number of significant developments which will play a fundamental role in helping Mercer transform the workforce for its clients: 

  *  The acquisition of CPSG Partners, which enables Mercer to help organisations transform their HR and finance businesses by partnering with Workday for cloud-based services with Workday Financial Management and Human Capital Management. 

  *  The acquisition of Thomsons Online Benefits, a leading global benefits and employee engagement software business. Powered by Thomsons’ award-winning software DarwinTM, we enable multinational employers to offer a common yet locally tailored employee benefits platform that delivers the latest in engagement, design, analytics and administrative efficiency and support.

  *  The acquisition of Sirota Consulting, which builds upon Mercer’s consulting strength and capabilities in talent management by including a full array of employee engagement solutions. 

  *  An investment in Talent Tech Labs, which provides Mercer a front line view of the most promising new firms and emerging technologies in talent acquisition.

  *  A strategic alliance with CareerArc, which offers social, on-demand transition services for today’s workforce via social recruitment and virtual outplacement.



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