Hospitality sector hits 90 per cent churn rate as Brexit looms

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JOB TODAY, the UK’s number one mobile hiring app, has found that employee churn is on the up for the hospitality sector, with employers currently dealing with a staff turnover rate of 90 per cent. The high churn is being pointed to EU workers leaving their jobs and the country as Brexit looms, resulting in empty vacancies needing to be filled, fast.

Chefs are the number one positions needing to be filled, followed by waiting staff, kitchen porters, bartenders and baristas; with the hospitality sector quickly becoming the top industry JOB TODAY caters for with Brexit on the horizon, followed by retail.

Official figures show that the number of EU workers leaving the UK has been at its highest level for over a decade, along with the number of people moving to the UK from the EU falling to its lowest since 2013. The hospitality sector is one of the top industries to be affected by Brexit, where 43 per cent of jobs on average are filled by foreign workers, with this figure predicted to drop.

Polina Montano, CO Founder of JOB TODAY comments: “JOB TODAY, has seen a significant increase in vacancies from the hospitality sector, that is currently experiencing a 90 per cent churn rate in staff employees. The great news is, JOB TODAY is helping to fill these roles fast, in some cases in just 24 hours, by targeting young job seekers. For businesses to overcome the high turnover rate with Brexit in sight, they need to pivot the way they search for job seekers.”

To help businesses deal with high staff turnover, Polina Montano, co-founder at JOB TODAY, has some top advice to help employers fill job roles and quickly:

1. Forget weekends, job seekers are most active during the week

Contrary to the belief that weekends are when job seekers are searching for jobs, it’s

during the week when seekers are most active. If you want to fill roles quickly, make sure

you post your jobs at the beginning of the week, as most young candidates are out over the weekend or already working.

2. Move to mobile to target young job seekers

The employment landscape has drastically changed over the past few years, this is not just   down to Brexit, but also new technology revolutionising the space. Young job seekers are using apps and social media to find jobs quickly. They don’t want to spend hours applying for individual roles, they want to be able to apply for jobs in seconds. Mobile is the future.

3. If you want to attract staff, offer training

Different sectors are offering a variety of perks, bonus schemes and good wages to attract staff. Along with these incentives, offering training, for example in team leadership, customer service, event organisation or budgeting and finance (to name a few), will give you the competitive edge. This shows that you invest in staff and that the role will offer skills to help their future career.

4. Focus on churn over loyalty

All employers should aim to retain staff with incentives, however accepting that employees will leave at the drop of a hat, will help you find solutions. There are a select number of hiring platforms that specifically deal with high churn rates. Make sure you are connected with these employment platforms that will often impart advice and will help you save hours in resource time filling jobs, saving you money and your sanity.

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