Hays Salary Guide for 2019/20 has found 54 per cent of Australian employers are now restructuring their department or organisation to keep up with changing business needs. This figure is up from 52 per cent last year.
Findings also included 49 per cent of employers saying the key driver of organisational restructures is a change in the required skill sets. This is well ahead of digital transformation (24 per cent), the requirement for a more flexible workforce (also 24 per cent), a merger or acquisition (18 per cent), downsizing (13 per cent), outsourcing (8 per cent), offshoring (5 per cent) or inshoring (2 per cent).
“Restructures driven by a change in the required skill set are often the result of today’s growing trend of adopting cross functional operating models,” says Nick Deligiannis, managing director of Hays in Australia & New Zealand. “Traditionally, an organisation consisted of functional departments, but given today’s pace of change, there’s a need to move toward matrix, cross-functional or hybrid structures to better enable collaboration and a customer-focused approach.
“Customer centricity is a key focus and area of differentiation for most businesses, particularly in terms of how an organisation is most effectively and efficiently structured to deliver value to a customer.
“There’s a real focus on securing candidates who understand the customer journey and with competencies in agile methodology and business projects and change.”
According to Hays, other factors include rapid technological developments, such as AI and automation, which create a need for new capabilities, the requirement for additional expertise in response to outside factors, such as cybersecurity or risk and compliance, and the introduction of new and non-traditional executive roles.
“These restructures are a clear indication that the supply of professionals with the skills that employers need is tightening,” says Nick.
“With candidate shortages remaining problematic for organisations, hiring in for specific skills – both technical and soft – will therefore be a priority for change, growth and competitive advantage.”
No wonder then that employers are increasingly turning to external providers to assist with workforce change and secure top talent during a restructure.