The Global Recruiter UK Summit 2019

6 March 2019 - etc. venues Fenchurch Street, 8 Fenchurch Place, London

The Power of Difference: Diversity and beyond in recruitment

Diversity needs to be a top line consideration for every recruitment business. In the context of a talent short market, recruiters need to take a diverse approach, to consider candidates from as wide a talent pool as possible. Success also resides in diversity. A diverse workplace can be more productive, more attractive for customers and more appealing for investors.

Excellent recruitment is the key to diversity and recruiters are ideally positioned to unlock the full potential of an inclusive organisation. Going beyond quotas, equality requirements and ‘blind’/unbiased processes, recruiters can enable their clients to become inclusive organisations and deliver more for their customers, investors, for their wider community and even the world.

The year’s UK summit examines diversity from all perspectives: the challenges and initiatives established by recruitment agencies, the demands and successes of end user clients. From first steps to a diverse future, The Global Recruiter identifies and celebrates The Power of Difference.

The Global Recruiter’s UK Summit consists of keynote presentations from industry leaders and experts who know what the industry needs to do, they can discuss what it means for their business and how they can implement positive change.

This year, don’t just listen – get involved and make a difference. Attending The Global Recruiter UK Summit means your recruitment business can lead rather than respond.

The day will consist of keynote presentations at the start and end of the day, with 2 discussion panels in the middle, with HR experts and practitioners giving practical advice on policies and agendas.

Attendees will break throughout the day for refreshments and networking in an exclusive area surrounded by a limited number of exhibitors.

This event is free of charge to senior executives in the staffing industry. If you are a supplier to the industry or R2R, there is a £1500 fee to attend.

09:00 – 09:30 Registration, networking and exhibition
09:30 – 09:45

James Osborne, Chairman, The Recruitment Network and Gary King, Commercial Director, The Global Recruiter

09:45 – 10:45
The Power of Diversity

Presenter: Alison Starmer, MD of Client Solutions, Randstad

Diversity is so much more than a buzzword or a trend – it is vital way of unlocking the power of the current workforce, of ensuring the very best talents are available to all employers and of unleashing the potential of every organisation.

Through external research and its own reports and practice, Randstad give an insight into how their business is pursuing the diversity agenda within the company and for its clients and candidates.

From top line strategy through to front line practice how is diversity realised by the business and what benefits have already been realised?

10:45 – 11:00
Designing for Diversity - Sponsor Address

Presenter: Sophie Mitchell, Global Solutions Consultant, LinkedIn

Building diverse teams is of the utmost importance for today’s businesses.

These businesses aren’t just ticking a box, saying the right thing or trying to burnish their brand with a sense of purpose. They’re responding to hard data and a growing body of evidence that shows diversity to be one of the most vital sources of competitive advantage.

However, the evidence is also growing that no business, large or small, can simply decide to be more diverse. As recruitment businesses seek to hire more diverse teams for their clients and for their own organisations, the reality is these initiatives are hard work. Achieving diversity requires deliberate design – and it requires the right types of actionable insights to drive that design.

11:00 – 11:30 Refreshments, networking and exhibition
11:30 – 13:00
Panel 1: The Diversity Agenda - The Agency Perspective

Hosted by: Una McGuiness, UFM Talent

Diversity requires new approaches, processes, talent pools and technology. In this panel session experts from recruitment agencies share their experience and insight into diversity. What initiatives have they introduced and how have they realised a diverse and inclusive approach both for their clients and their own businesses?

How has diversity found a home within these organisations and what challenges and questions are still being raised as the agenda continues? Taking a broad view on diversity to include age, ethnicity, gender, background and educations, this session will include examples from panel members as well as asking what role technology has for realising diverse candidate lists, how unconscious bias can be identified and combatted and how diversity should be presented to clients.

Confirmed panellists include:
Alex Bigland, Head of Talent, Venquis
Jon Dweck, CEO, PodTalent
Hazel Leighfield, Solutions Director, Sopra Steria Recruitment
Gemma Young, Business Development Manager, Harrington Starr
Sam Mikkelsen, Client Solutions Director, Oscar

13:00 – 14:00 Lunch, networking and exhibition
14:00 – 15:30
Panel 2: Diversity Demand - The Client Perspective

Hosted by: Neil Carberry, REC

This panel session brings together experts and specialists from within major employers to discuss how their organisations are realising diversity and inclusion within their businesses.

Diversity has the potential to impact positively on the bottom line, so how has this been felt by these organisations? How has the diversity agenda has been introduced to businesses and what it has been the impact? From productivity and brand image, to accessing talent, the panel relate their own experiences and ideas in this area.

Are employers ahead of recruiters in creating diverse organisations or do they require support from recruiters to realise a truly diverse workforce? How can the recruitment function – internally or externally – be designed to deliver most effectively? Do recruiters have a role to play for employers in areas such as affecting company culture, onboarding and retention.

Confirmed Panellists:
Martyn Wright, UK Director of Recruitment, Capgemini
Claire England, Director of UK inclusion and Diversity, JLL
Sarah Kaiser, Employee Experience, Diversity & Inclusion Lead, EMEIA, Fujitsu
Dan Richards, Recruitment Director, EY UK & Ireland

15:30 – 16:00 Refreshments, networking and exhibition
16:00 – 17:30
Diversity to Inclusion - Everyday Practice

Presenter: Jane Hatton, Founder/Director, Evenbreak
Diversity and inclusion needs to become embedded in everyday attraction and recruitment processes to address current and future talent shortages across all sectors. So, what does this look like? What is the road map and what is achievable in the future? Is diversity the perfect answer to talent short markets? We share examples from award-inning recruiters on small changes that can make a big difference.

17:30 – 19:00 Drinks reception

Add the event to your calendar:

Alex Bigland, Head of Talent, Venquis

Alex joined Venquis in January 2016.

As Head of Talent, her focus is for her and her team to create an exceptional employee experience, making Venquis an employer of choice and creating an engaged workforce within a strong and positive culture.

Alex brings to the role a wealth of recruitment experience with over 14 years in the sector both in sales and operations.

Neil Carberry, Chief Executive, REC

Neil Carberry was appointed as Chief Executive of the Recruitment and Employment Confederation in June 2018 having been managing director at the Confederation of British Industry, leading the CBI’s work on the labour market, skills, energy and infrastructure.

In 1999, Neil began his career in recruitment working for executive search firm Fraser Watson before doing a post-graduate degree in Human Resources at the London School of Economics and joining the CBI in 2004. He is a member of the council of the conciliation service ACAS and of the Low Pay Commission where he helps guide pay policy in the UK.

He is also the chair of a small primary academy trust in Oxfordshire."

Jon Dweck, CEO, PodTalent

Jon Dweck is the founder and CEO of Pod Talent, a market leading international specialist recruitment and talent consultancy specialising in supply chain operations across consumer sectors.  The business have won a number of prestigious industry awards since launching in 2012.  Jon started his career in manufacturing having initially studied as an engineer. Recognising that the commercial world of people was calling him, he switched to recruitment in his 30s and hasn’t looked back since.

Jon is incredibly passionate about recruitment and closing the gap between agency and in-house recruitment, being a firm believer that we are now two sides of the same industry.  He is driven by a desire to continuously improve recruitment and talent management approaches that enhance the experience of those the industry serves.

Claire England, Director of UK inclusion and diversity, JLL

Claire is a commercially focused expert in inclusion, diversity HR with 16 years’ experience in global businesses across a range sectors including legal, banking and insurance. Claire has a strong track record of delivery and implementing change through strong stakeholder relationships.

At JLL, Claire acts as an advisor to the Board, taking a lead role in developing and implementing the firm’s UK diversity and inclusion strategy. This includes delivering diversity and inclusion targets as part of JLL’s wider sustainability leadership agenda -Building a Better Tomorrow programme, acting as an ambassador internally and externally for diversity and inclusion, and working with JLL’s employee diversity networks.

Claire is passionate about businesses working to develop an inclusive culture, in turn maximising employee engagement and strong team performance for improved organisational success. Claire sits on the Business Advisory Committee for the All Party Parliamentary Group – Governance and Inclusive Leadership (APPG GAIL) advising and working with UK Government to examine the best steps to aid equality for BAME people within workplaces.

Sarah Kaiser, Employee Experience, Diversity & Inclusion Lead, EMEIA, Fujitsu

Sarah Kaiser is the Employee Experience, Diversity & Inclusion Lead for Fujitsu EMEIA. She has driven Fujitsu’s activity to become recognised as an exemplar on gender pay gap reporting, a Times Top 50 Employer for Women, a Disability Confident Leader, a Stonewall Top 100 Employer and a Top 50 Social Mobility Employer. She is passionate about finding creative solutions to unusual diversity challenges, developing cultures where everyone can achieve their full potential, and the representation of diversity in contemporary culture.

Previously Sarah was the Head of Equality at Brent Council, where she led the organisation to achieve the Excellence level of the Equality Framework for Local Government. Beforehand, as the first Diversity Manager for Tate, Sarah increased the diversity of Tate’s audiences, workforce and programme. Prior to that, Sarah was the Director of RenéCassin, an international human rights NGO.

In her personal capacity, Sarah has worked on a wide range of diversity and inclusion projects, including with Citizens Advice, Purple Light Up and the Commission on Women in Jewish Leadership. She has a degree in Philosophy from the University of Cambridge.

Hazel Leighfield, Solutions Director, Sopra Steria Recruitment

Having joined Sopra Steria Recruitment (SSR) in 2010, Hazel leads on the delivery of managed and outsourced services, and permanent and contract resourcing capability. She is also responsible for the development of new sales and technology solutions.

Prior to joining SSR, Hazel began her career working in a technology role for Honeywell, before moving into technical recruitment in the 1990s. She then worked on the agency recruitment side, before moving into corporate account management for organisations such as IBM, BT, O2 and Cable & Wireless.

Understanding the vast challenges which client organisations face in their recruitment decisions, Hazel is passionate about how technology can drive agile new solutions both for the business and its client organisations. Hazel is passionate about the diversity and inclusion agenda and works closely with Women in Recruitment, the Recruitment Industry Disability Initiative and Business Disability Forum to increasingly deliver best practice advice into our client strategies and delivery.

She has been instrumental in developing Optimum Vendor, SSR’s new innovative approach to recruitment, providing solutions which run throughout the lifecycle and which extend the reach of SSR’s portfolio to include consultancy, contract, interim and permanent recruitment, compliance, on-boarding and assessment.

Una McGuinness, UFM Talent

Una has 20+ years experience leading and managing all aspects of a recruitment business servicing the Digital, Media and Marketing sectors.

Now working independently, helping recruitment consultancies that have an ambition to grow - focusing on business strategy, execution, marketing and the increasing part technology now needs to play to optimise market positioning and results in any business.

For the past 15 years Una was a board Director of Aspire – previously PFJ, constantly developing and updating their UK and international business models to drive business growth.

Una understands the challenges facing today’s recruitment businesses, whether new legislation, repositioning the business to take advantage of technological change, people or productivity challenges.

Sam Mikkelsen, Client Solutions Director, Oscar

Sam started in Tech recruitment in 1996 and has helped launch two new recruitment brands. He has worked for Oscar technology for over 5 years and is responsible for developing Oscar's existing client relationships as well as ensuring new clients receive the best solutions to suit their business from day one.Sam writes regular blog posts and organises events where clients can get together in an open forum and debate and discuss the latest issues affecting the Tech and Recruitment industry.

Sam advises clients on how they can improve their recruitment strategy from a diversity perspective and become more inclusive. From understanding the fundamentals of what diversity actually is, to advising companies on advertising and trying to hire from a more diverse talent pool of candidates. Last year Sam organised three workshop events in Manchester on Diversity and Inclusion in the tech industry. Over 100 people attended from 40+ organisations, they shared their own knowledge and experience on Diversity, from education, recruitment and retention. From these events he helped found ‘The Inclusion Coalition’ which is a co-operative of organisations that are committed to raising awareness and improving diversity and inclusion for tech teams and businesses.

Oscar have recently partnered with not-for-profit organisation, Recode to help people from all backgrounds - mainly disadvantaged - to secure a new career as a developer.

James Osborne, Chairman, The Recruitment Network and TRNWorld

James is an award winning business consultant, advisor and entrepreneur, with an international board level background in the staffing and recruitment sector.

For the past 14 years, James has worked with recruitment business leaders, helping them to achieve significant growth, performance improvement and competitive advantages acting as a Non-Executive Director, consultant, trainer and strategist for numerous fast growth recruitment businesses.

James is a passionate speaker on behalf of the staffing and recruitment sector, and is the Chairman of The Recruitment Network and TRNWorld, the fastest-growing global support and advisory club for recruitment business leaders.
@osborne_tweets / @TheRecNetwork1

Dan Richards, Recruitment Director, EY UK & Ireland

Dan leads EY’s recruitment across the UK and Ireland from student to executive and partner hiring. He is also a Trustee of EY Foundation – an independent charity that aims to help young people from all backgrounds access work experience and employment opportunities.

Part of Dan’s role is ensuring that EY’s recruitment processes are fit for the future, helping to recruit diverse talent with the strengths needed to achieve EY’s business ambitions. Dan has been at the forefront of innovative thinking at EY, including employing greater use of technology to speed up the recruitment process and provide a better quality, more tailored experience for candidates.

Dan led the team responsible for introducing ground breaking changes to EY’s student recruitment process – the removal of academic entry criteria. The move opened-up the application process to a broader talent pool of students, driving social mobility.

Alison Starmer, MD of Client Solutions, Randstad

Alison Starmer is the Managing Director of client solutions at Randstad, the world's largest HR services provider. After graduating from the University of Reading with a degree in zoology and psychology, she entered the fast-paced world of recruitment. Alison has over 20 years of recruitment experience operating at senior management and director level. During her career she has proven success in recruiting across a number of different sectors, growing businesses and markets organically through the development of high performing teams.

Alison is a keen supporter for diversity and inclusion. She believes that embracing diversity of thought, age, ethnicity, gender, disability and sexual orientation, and creating a workplace culture that is inclusive, results in better decision making.

In October 2018 Randstad client solutions published a 'diversity and inclusion'report within financial services' which looked at where various financial organisations are with diversity and inclusion as well as providing recommendations for businesses.

Martyn Wright, UK Director of Recruitment, Capgemini

Martyn studied Chemistry at Bristol University and graduated in 1995, originally started in recruitment as a graduate trainee with Michael Page.

After 2.5 years learning his craft he left to go in-house with J P Morgan Inc. where he joined to establish European Recruitment for the Asset Management business across graduates, MBA’s and experienced hire.

Martyn moved into a reward role for 18 months and finally worked in a cost neutral HR consultancy team but missed recruitment. He then worked at a variety of HR recruitment firms specialising in senior level search - with varieties of team size (from 5 to 45) - headed Frazer Jones (5 years), Co-founded Oakleaf (5 years), headed HR recruitment for Robert Walters (1.5 years) and headed HR recruitment for Career Legal/HYF (1.5 years).

For 5 years Martyn worked at EY and led recruitment for EMEIA Financial Services with a particular specialism in Direct/Exec Recruitment at the Partner Level and Recruitment Operations (headcount 12,464; FY18 hires 4,290). Martyn was responsible for all hires across intern, apprentices, graduates, experienced hire and executive hires across Europe.

Finally, In 2018 Martyn joined Capgemini as the UK Director of Recruitment across intern, apprentices, graduates, experienced hire and executive hires.

Gemma Young, Business Development Manager, Harrington Starr

Gemma started her recruitment career at the S3 Group 17 years ago. Her career has spanned across industries, countries and continents. Having started with SAP in Europe, she went on to work in Hedge Funds and e-gaming for several years throughout off-shore domiciles. She also spent 4 1/2 years in the Middle East helping recruitment and finance companies to set up in the area.

Gemma now works at Harrington Starr as Business Development Manager, a FinTech recruitment firm set up by her ex-S3 colleague Toby Babb. She works on strategic business development, coming up with campaign ideas and then executing them to maximise growth and direction within the business as well as growing the business by gaining and developing relationships with new and existing clients.

Jane Hatton, Founder/Director, Evenbreak

Jane has worked in the field of diversity since 1990. She founded Evenbreak in 2011, an award-winning social enterprise run by and for disabled people. This helps employers attract talented disabled people through a specialist online job board. Evenbreak is entirely staffed by disabled people. Jane runs Evenbreak either lying down with her laptop above her, or standing at meeting and events, due to a degenerative spinal condition.

Jane is widely published in this field, including the book “A Dozen Brilliant Reasons to Employ Disabled People”. She is a Trustee of two disability charities, Patron of the Inclusive Skills Competitions and on the executive board of the Recruitment Industry Disability Initiative. She was also a recruitment expert in BBC2’s “Employable Me”.

Sophie Mitchell, Global Solutions Consultant, LinkedIn

Sophie Mitchell is a Global Solutions Consultant at LinkedIn where she advises global recruitment companies on transformational digital brand strategies, to support sustainable business growth. In addition to her role as an advisor to recruitment clients, Sophie is a member of LinkedIn's women's initiative, Women @ LinkedIn, and an evangelist and promoter of diversity, inclusion & belonging, one of LinkedIn’s key strategic priorities.

The Access Group

Access helps the UK’s top agencies to simplify the everyday running of their recruitment business to fuel efficiency and productivity, control costs and enable growth.

By bringing together best of breed products onto one platform we take care of everything from sourcing, screening and attracting the right candidates, paying workers, contractors and candidates right through to billing clients and managing cash collection. This connected and collaborative way of working brings together every department within your recruitment business – giving you the freedom to focus on clients and candidates.


Bullhorn is the global leader in CRM and operations software for the recruitment industry. More than 8,000 recruitment companies rely on Bullhorn’s cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end.

Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 900 people globally. To learn more, visit or follow @BullhornUK on Twitter


cube19 is a Growth Analytics Platform that leverages data in your CRM to drive increased productivity and billing across your consultants, recruiting teams and offices.

In a market where acquiring and retaining exceptional talent is challenging, generating higher yield from existing employees and onboarding recruits faster is a significant competitive advantage. As a business leader, you presently have to rely on gut-feel, incomplete data and time-consuming manual reporting, limiting your opportunity to maximise revenue generation from every employee.

cube19 is the smartest way to turn your CRM and financial data into clear, real-time insights that enable your company to maximise revenue across consultants, clients, jobs and candidates. At the heart of the technology sits cubeTV, a gamification solution that increases engagement with Bullhorn to deliver a profound improvement in data quality. As a result, everyone in the organisation can access real-time, accurate business performance reports, on any device via the cube19 platform.


erecruit empowers people to achieve exceptional results through the most comprehensive end-to-end staffing software solutions including:

  • Adapt, previously known as Bond AdaptUX, provides the ultimate user experience to maximize business performance for fast-growing firms, helping you make more placements and manage the entire recruitment cycle. SaaS that brings together a powerful CRM, searching, sourcing and business intelligence.
  • TempBuddy enables you to get your best workers to the right place at the right time, paid promptly and accurately. Our award-winning temporary workforce platform and app revolutionises the entire process by integrating real-time availability, scheduling, deployment, time capture, pay and bill and compliance.
Recruitment Employment Confederation (REC)

The REC is all about brilliant recruitment. As the professional body for recruitment we’re determined to make businesses more successful by championing good practice, speaking up for great recruiters, and helping them to succeed. That means, done well recruitment is a powerful tool for companies and candidates to build better futures for themselves and the country. Find out more about the Recruitment & Employment Confederation at

The Recruitment Network




The Recruitment Network™ is the fastest-growing support club for recruitment business leaders who want to maximise performance and productivity, increase profitability and shareholder value, and outperform the market.

Members of The Recruitment Network™ are part of a unique community of 450+ staffing professionals, industry thought leaders, experts and advisors across the globe who are serious about scaling and creating businesses that are leading edge, highly profitable and ahead of the competition.

Members range from start-ups, to mid-tier agencies looking to scale, to large multi-site agencies (300+ consultants).  Members recruit across all industries and across the network have offices in over 20 countries around the world.

As members of The Recruitment Network™ they gain access to an unparalleled suite of support services, all-inclusive and unlimited to members, from 60+ free employee training masterclasses a year, 50+ members’ meetings, unlimited support and guidance from the TRN advisory team, free access to the TRN Members’ portals and TRNWorld™ (a unique library of tools, content, documents, training videos and data covering everything a recruitment business needs to scale) and a whole raft of additional products and services that ultimately allow them to stay focused on achieving their goals.

Members are serious about investing in the realisation of their strategic objectives. They want to be challenged, they want to exercise the real potential of their businesses and they want to enjoy the journey.

The Recruitment Network™ provides the support mechanism to make that happen




CloudCall provides Unified Communications solutions that tightly integrates with leading CRMs, to allow recruiters to log all their voice, instant messaging and SMS interactions with ease.  By linking communication tools with the contact and candidate data held in the CRM, your consultants will undertake more targeted, compliant and accurate interactions, with increased productivity and improved performance. As a business leader, you will capture details of every conversation, giving you critical insight and intelligence that will help you make better decisions, faster.

To discover more about how CloudCall can help boost results for your team, visit

LinkedIn - Headline Sponsor




LinkedIn connects the world's professionals to make them more productive and successful. With more than 610+ million members worldwide, LinkedIn is the world's largest professional network on the Internet.

We believe diversity is about how you build a team; one with new ideas, backgrounds and voices that contribute to culture and innovation for your company or your client’s company. The guiding product principle in LinkedIn’s Talent Solutions products is diversity by design. This means integrating diversity insights through every step of the hiring and talent strategy.

Precision Global Consulting




PGC is a workforce management platform that employs workers on our client’s behalf.

We engage directly with your workforce and take on responsibility for employing those workers – employees and independent contractors – managing payroll, taxes, insurances, benefits, contracts, compliance and day-to-day HR issues for you. We’re proactive, working closely with you to make the process seamless and the complex simple.

Our can-do team is trusted to deliver our innovative solutions throughout North America. Our in-house legal team will help you navigate the complexities of using a contingent workforce across the US and Canada. Powered by people, driven by our custom technology Precision, our hands-on market experience and know-how make your back office processes run like clockwork.


iConsult is a trusted Contractor Umbrella Company that provides a first-class payment solution for contractors, freelancers and self-employed CIS workers. In addition, we also offer a Joint Employment Model for the Medical Sector.

Our core values are compliance, transparency and reliability. These values are at the forefront of everything we do.

Our mission is to relieve the burden of payroll and offer our clients total piece of mind. That’s why all of our procedures and processes are regularly independently audited, to ensure we meet the expectations of HMRC.

Our success has been built on establishing lasting relationships with recruitment businesses through strategic, commercial partnerships.

Benefits for Recruiters

  • HMRC Compliant
  • Member of APSCo and TEAM
  • Independently audited by Professional Passport
  • Legislative support, IR35 seminars and training for staff
  • Contractor Funding available
  • Commercial Agreements offered

Benefits for Contractors

  • Registration and Set-up in minutes
  • Faster Payments, as standard
  • Advance Payments
  • Employee Rewards and Well-being program
  • Dedicated Point of Contact


Bristol: 0117 434 0004
National: 03300 883 448
Contact: Steven English

Boomerang Back Office


Boomerang Back Office Solutions along with Boomerang FundingTM offer customers a complete back office solution – including accountancypayroll, invoicing, timesheets and Management information. We specialise in helping recruitment agencies navigate challenges, so they can achieve profitability, competitive advantage and, ultimately, growth.

With Boomerang Back Office by your side, you’ll be able to seize the opportunities in the fast-evolving world of work.

etc venues, Fenchurch Street
8 Fenchurch Place

Add the event to your calendar:

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More