Sunday, January 19 2025

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Research finds nearly 40 per cent of customer service employees looking for a new job.

“Our research clearly shows there is a direct link between employee engagement and turnover."

Omni secures exclusive five-year resourcing partnership with ISS UK.

"We will support our people throughout their journey within ISS UK."

‘Robotic’ staff service taints customers satisfaction for UK businesses.

“Customers appreciate being heard and react positively towards workers who go the extra mile."