A Focus on Customer Experience and Applicant Tracking System Efficiency Drives Wavelength’s Partnership with TargetRecruit
Wavelength, a leading healthcare recruitment agency headquartered in Sydney, Australia, has gone live with TargetRecruit, implementing its advanced Applicant Tracking System (ATS) and Customer Relationship Management (CRM) platform. Built on Salesforce, TargetRecruit provides Wavelength with a more streamlined, data-driven, and scalable solution to enhance recruitment operations.
A Smarter, More Efficient Recruitment Process
By adopting TargetRecruit’s end-to-end recruitment solution, Wavelength is set to improve workflows across its front, middle and back office. The platform’s automated candidate screening, credential verification, real-time availability tracking, and placement fulfilment will boost efficiency and help recruiters focus on delivering exceptional service.
Paul Darby, General Manager of Medical Recruitment at Wavelength, said:
“Implementing TargetRecruit, built on the Salesforce platform, is a game-changer for Wavelength. This advanced ATS and CRM system enhances every aspect of our recruitment process—empowering our consultants with smarter automation, real-time data, and improved candidate and client management.”
Katrina Haddad, Chief Experience Officer at Wavelength, said:
“For our recruiters, it means faster workflows, better access to insights, and the ability to personalise every interaction. Candidates experience a smoother, more transparent journey with timely updates and streamlined onboarding. Our clients benefit from quicker placements and more tailored recruitment solutions, backed by advanced reporting and analytics. What sets TargetRecruit apart is its flexibility and scalability. We can customise the platform to meet the unique demands of medical recruitment while ensuring we stay ahead with the latest technology. This investment reflects our ongoing commitment to delivering the best possible experience for everyone we work with—whether they’re a doctor, healthcare organisation, or member of our team.”
Chris Riley, CEO at Wavelength, said:
“We’re proud to launch our new ATS and CRM platform, TargetRecruit, built on Salesforce. At Wavelength we like to push the boundaries in terms of innovation and we strive to stay ahead of the pack, and our partnership with TargetRecruit helps us continue to achieve these goals. The system and its integration opportunities empower our recruiters with more intuitive, streamlined processes to manage candidate journeys, automate time-consuming tasks, and access real-time data to make faster, more informed decisions. For candidates, it means a smoother, more personalised experience with quicker job matching and simplified communication. Our clients will benefit from better visibility and seamless collaboration, with tailored insights to help fill roles more efficiently. TargetRecruit’s advanced features set a new standard, enabling us to connect healthcare professionals with life-changing roles more effectively than ever before.”
A Partnership for the Future
Andy Wigderson, President of TargetRecruit, welcomed Wavelength to its growing network of global recruitment companies, stating:
“We are delighted to support Wavelength in delivering a best-in-class recruitment experience. Our platform is designed to meet the complex needs of healthcare recruitment, and we look forward to working closely with Wavelength to help them achieve their goals.”
With TargetRecruit’s cutting-edge technology, Wavelength is well-positioned to continue providing exceptional recruitment solutions to doctors and healthcare providers across Australasia.
Andy Wigderson, President & CEO at TargetRecruit
Chris Riley, CEO at Wavelength
About TargetRecruit
TargetRecruit provides enterprise software to recruitment companies and is built on Salesforce, the world’s #1 platform. The solution provides CRM, Front Office, Middle Office, Back Office and AI on a fully configurable, highly customisable platform. For more details, visit au.targetrecruit.com
About Wavelength
With over 25 years in business, Wavelength International is a leading medical recruitment agency with offices in Sydney and the UK, specialising in placing doctors or all specialties and seniorities in locum and permanent positions across Australia. Wavelength’s team of experienced recruitment consultants and regulatory and migration consultants provide a personalised service to both doctors and healthcare providers. Wavelength is passionate about partnering with doctors at all stages of their career, providing a high-quality service and building long-term relationships. Wavelength is focused on innovation, committed to ethical recruitment practices and adheres to the highest standards of professionalism.
