PayStream, one of the leading providers of accountancy and payroll services to contractors, are thrilled to announce that they were awarded an unprecedented 3 awards at The Contracting Awards 2020 by an independent panel of judges.
Not only have they managed to retain the Best Contractor Accountant (over 2,500 clients) for the second year running, but they’ve also added Best Contractor Innovation for their IR35 Comply service, and Best Umbrella Company (over 1,500 clients) to their list of accreditations and awards.
The Contracting Awards recognise the top contractor suppliers in the UK, so PayStream had to beat off some stiff competition from many other service providers to take these titles.
This is what the Contracting Awards judges had to say about why they thought PayStream was the worthy winner of each category:
- Best Contractor innovation – IR35 comply was an outstanding innovation in a crowded market that really fulfils the need for contractors.
- Best Umbrella Company (over 1,500 clients) – PayStream have shown an excellent level of customer service which was really reflected in their customer reviews
- Best Contractor Accountancy (over 2,500 clients) – They were really impressed with the wide range of resources which are both positive and supportive for contractors and noted how this is now complimented by their IR35 Comply portal.
PayStream have been winning awards since 2011 and have more recently received the highest award ever given by a Customer Service Excellence (CSE) Assessor in their latest CSE review. They have also taken their Investors in People (IiP) award one step further as they now hold the; We invest in people, Gold accreditation, something that only 18% of IiP members achieve.
On their recent successes, Paul Malley, Managing Director said: “No matter how much knowledge we believe we have, there is always something new to learn. That’s why we continue to work with external parties such as BDO, Saffery Champness and Customer Service Excellence to review our processes and challenge the way we do things. We are constantly challenging ourselves as a business to do better by regularly asking for feedback from our contractors and clients to make sure that we are focusing our efforts on improving the things that make a difference.”
Paul went onto say: “Awards such as these prove that we are on the right path to achieving our goal of being the best provider of accountancy and umbrella services in our market, but there is always more that can be done, especially in our sector where legislation is constantly evolving. This is why we continue to invest in our processes and systems as well as the knowledge of our staff, with a view to maintaining the highest standards in the market.”
