As the use of generative artificial intelligence (GenAI) in job applications continues to grow, many UK organisations say it’s adding complexity to the hiring process. A new survey from talent solutions and business consulting firm Robert Half show that only 10 per cent of professionals say they don’t use AI in any part of the job application process, while more than two-thirds of hiring managers (67 per cent) say the need to screen for AI-generated materials has increased the time it takes to hire.
According to the research, 48 per cent of UK employers say AI-generated CVs or application materials are creating notable challenges for their organisation. In many cases, the increased use of GenAI tools is resulting in a high volume of generic CVs and cover letters, and fabricated or embellished work history, making it harder for employers to assess applications and determine whether a candidate’s stated experience accurately reflects their skills and capabilities.
“The growing use of AI-generated CVs and applications is creating new challenges for employers,” said Matt Weston, Senior Managing Director for UK & Ireland, at Robert Half. “When large volumes of applications appear highly polished or follow near-identical formats, it becomes harder to evaluate candidates, validate skills and experience and confidently identify the strongest fit for the role.”
Many organisations have identified several factors that are making candidate validation more complex and extending hiring timelines, including:
- Managing an increased volume of applications from unqualified candidates (28 per cent)
- Distinguishing between AI-generated and authentic CVs (27 per cent)
- Needing additional in-person interviews or screening to validate candidates’ skills and experience (23 per cent)
- Spending more time verifying candidate credentials (23 per cent)
“The increasing use of AI-generated applications reinforces the importance of human judgment, expertise and oversight in hiring”, Weston added. “Technology can support the process, but employers still need experienced professionals to evaluate candidates, validate skills and make informed hiring decisions without unnecessary delays.”
