Businesses are being urged to review their workplace security measures after recent headlines have reignited discussion around the challenges people with hidden disabilities face when navigating security procedures.
Online interest in hidden disabilities has also surged, with search interest for “what are hidden disabilities” recently increasing by 150 per cent while search interest for “invisible disabilities” have doubled, highlighting growing public awareness of the need for more inclusive environments.
With the latest government statistics showing that around one in four people in the UK now live with a disability, while an estimated 70–80 per cent of disabilities are non-visible. Security specialists at ID Card Centre say businesses should treat accessibility as an essential part of their security strategy.
As more organisations introduce electronic access control, visitor management systems and digital identity verification, the company says security measures must be designed with every user in mind, including people with autism, ADHD, dyslexia, dementia and other hidden disabilities.
Managing Director of ID Card Centre, Ben O’Brien, says, “Good security isn’t about making life difficult, it’s about making it safe. If employees or visitors struggle to understand how to enter a building or verify their identity, that’s not just an accessibility issue, it’s a security issue, too. When people are unsure how to gain access, they’re more likely to tailgate through secure doors, ask colleagues to let them in or bypass established procedures, undermining otherwise robust security measures.
“Businesses should take a step back and look at their security processes through the eyes of someone visiting their premises for the first time. Are instructions clear? Is signage easy to follow? Are there simple alternatives or people in place for those who may need additional support?
“Organisations don’t need to compromise security to become more accessible. In many cases, small changes such as clearer visual guidance, staff awareness and intuitive visitor management systems can strengthen compliance whilst making processes easier.
While much of the public debate has focused on transport, ID Card Centre says the same principles apply across workplaces, schools, healthcare settings and public buildings to make processes safe and more inclusive for everyone.
