Australian jobseekers should prioritise soft skills and technical capabilities to attract employers.

More than a degree.

Independent research by specialised recruiter Robert Half suggests that a degree may no longer be enough in the eyes of an employer as organisations prioritise technical and soft skills to further their business transformation goals.

An independent survey of 620 hiring managers in Australia shows that 78 per cent forecast it will be more challenging to find qualified professionals in the coming five years, despite 68 per cent of the population holding a qualification. What’s more, the qualities required to lead companies to success are evolving in line with this digitised shift. The top three skills managers will look for in candidates to successfully lead a company into the digital future are technical know-how (57 per cent), delegating decision making processes (53 per cent) and communication skills (52 per cent).

“Higher academic qualifications are no longer the primary pathway for those entering the workforce to achieve their career goals,” says Andrew Morris, director of Robert Half. “Given the rate at which technology evolves, the skills and knowledge required to fulfil a role successfully are changing at a greater rate than traditional university courses can adapt to so holding formal qualifications is becoming a less relevant indicator of a candidate’s suitability for a job.”

A strong academic record remains a valuable asset when looking for a job as it demonstrates intellectual capability, a learning mindset and a drive for success. As the Australian Bureau of Statistics Education and Work report indicates, more than 77 per cent of the population who are employed hold a non-school qualification, with 33 per cent holding a bachelor’s degree or above, indicating that non-school qualifications contribute to employability in Australia.

Morris adds: “While higher education is certainly considered a strength in the eyes of an employer, it doesn’t reflect a candidate’s growth potential, industry familiarity, or cultural alignment with a company. With every industry undergoing massive digital transformation, companies are looking for skilled candidates who can complement their automated processes with a depth of human insight and soft skills which an academic qualification cannot necessarily cultivate.”

The new, heightened focus on business skills and digital innovation has meant employers are seeking professionals who can offer industry-specific insights and are equipped with strategic, innovative and customer-focused skills in order to quickly add value to the company overall.

As technology evolves at such speed that very few technical capabilities remain relevant without some degree of regular upskilling, employers are not only looking for employees who have functional aptitudes relevant to the role, but also the ability to develop and apply new skills at speed. Professionals at every stage of their career therefore need to adopt a mindset of constant learning and regularly upskill their own capabilities to remain relevant in the market.

Robert Half’s research has found that the technical know-how is considered the most important skill necessary to drive an organisation into the digital future, according to 57 per cent of Australian managers. Finance and accounting companies are looking for professionals who can demonstrate skills in areas like Microsoft Dynamics 365 and SAP/Oracle. In the financial services sector, the top skills in demand include IFRS 17 reporting, fund accounting and regulatory reporting. And in the IT industry, candidates with backgrounds in coding, especially Java, C#, C++, and React are in high demand.

In a period of automation, employees are central to driving human-machine collaboration by overlaying automated processes and big data with human insight. This extends from extracting critical and analytical value from data, creating cross-functional collaboration between teams and processes, and communicating value back to stakeholders.

In line with this, research suggests that strategic thinking will not only be the most in-demand soft skill over the next three years, according to 39 per cent of Australian managers, but also the most challenging to find, as indicated by 34 per cent of leaders. This followed by leadership skills, with 35 per cent of business leaders considering it an in-demand skillset and 33 per cent acknowledging it will be hard to find.

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