More UK workers using high cost credit than last year.

Workers select options despite knowing they’ll struggle.

A study by Hastee Pay suggests 82 per cent of workers source funds from high cost credit options between pay days. The research – a follow up from 2018’s Workplace Wellbeing Study – recorded a four per cent increase in workers using options such as credit cards, overdrafts and pay day loans. Last year’s report highlighted the impact that personal finance related stress can have on workplace performance as well as sleep, health and relationships. The rise in workers using high cost credit has meant these issues are being exacerbated, with respondents reporting a 10 per cent increase in financial stress.

The 2019 report also reveals that a third of workers feel they often need to borrow money, highlighting cashflow management issues within the UK’s workforces. The growing reliance on high cost credit between pay days has resulted in 38 per cent of workers applying for high cost credit options despite knowing they would struggle to keep up with repayments.

“There is a clear need for a safe and ethical alternative to borrowing to get by,” says Hastee Pay CEO and founder, James Herbert. “Workers deserve a fair chance to live debt free but are being held back by traditionally rigid pay cycles that simply don’t fit with modern financial demands. Employers have a responsibility to do what they can to improve financial wellbeing, starting with better education around finances and alternatives to high cost credit.”

Jasmine Birtles from, TV personality and money expert adds: “These findings show how important it is for people to be financially fit in order to have more stability in their lives and also to be more productive at work. Employers have a lot on their plates as it is, but these figures show that if they help their employees get on top of their finances it will materially improve their bottom line.”

Despite the introduction of tougher financial regulations on lenders, workers reported an increase in the level of difficulty experienced as a direct result of using high cost credit. Volume of workers that scored their experiences with different high cost credit options as ‘difficult’:

  • Payday loans: 59 per cent (47 per cent in 2018)
  • Credit cards: 48 per cent (36 per cent in 2018)
  • Doorstep loans: 56 per cent (45 per cent in 2018)
  • Overdrafts: 51 per cent (40 per cent in 2018)
  • Loans from family and friends: 45 per cent (38 per cent in 2018)
  • Loans from other sources: 53 per cent (40 per cent in 2018)

The research also reveals how the face of credit appears to be changing. Buy-now-pay-later schemes have become more widely available in recent years and 56 per cent of millennial workers (those aged 18-34) say that these schemes encourage them to spend money they don’t have. Those earning over £100,000 per annum are the most likely to say they are negatively influenced by buy-now-pay-later schemes (77 per cent), supporting the notion that financial wellbeing is not an issue faced exclusively by low earners, it is a cash flow concern that is felt by workers across the board.

Digital money management tools are bringing workers some respite from financial stress. 70 per cent of workers feel happier when using digital money management tools such as credit score and reporting apps, budgeting apps, challenger banks and micro investing apps. Workers say digital tools help them to save money, track their spending with greater visibility, make better financial decisions and reduce debt.

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