Businesses turning to HR outsourcing in light of compliance complexity, survey reveals.
A survey by background and identity service provider, Sterling has found the increasing complexity surrounding recruitment compliance, right to work checks and background screening has driven businesses to employ external experts to limit the risks to their organisation. Research undertaken during its webinar, The Why, When and How of Outsourcing, found that 89 per cent of respondents felt that compliance surrounding background checks is now more complex than it has ever been. This has led to an uptick in the use of third-party experts to reduce the risks associated with hiring, with over half (56 per cent) of those surveyed admitting to outsourcing recruitment. A further 44 per cent revealed they use an external partner for background screening. According to Sterling, businesses need to be wary of getting ‘lost’ in compliance and ensure they have the steps in place to mitigate potential risks.
“The introduction of the likes of GDPR and tightening of compliance belts in the last few years has put so much pressure on HR teams to rethink the use of data, it’s perhaps unsurprising that so many respondents felt that background checks – which can be hugely data driven – have become more complex,” explains Steve Smith, managing director EMEA at Sterling. “Indeed, it is only natural that as the screening industry matures, complexity has increased – and it will only continue to do so. However, given the increasing scrutiny facing employers today, it’s important that businesses don’t allow themselves to be overly daunted by compliance, but instead look at what is absolutely necessary and what can – or even should – be delivered by an external expert.
“You’d expect that most organisations have access to recruitment agencies or third-party suppliers for candidate attraction,” commented Ian Williams, director at HR Consulting, who participated in the webinar. “What is interesting is the number of those outsourcing background screening which is perhaps higher than I’d expected, though I certainly predict that these figures will increase in the near future. As the global business and employment landscapes continue to evolve, having the right outsourced partnerships in place will be crucial to success. However, it’s important to remember that this process isn’t a one-way thing. Businesses need to ensure they are regularly reviewing how well things are going with an outsourced supplier and asking what more can be done together to improve the process.”