You’re working from home and it’s unlikely you will see clients face-to-face for quite some time. So, what can you do to maintain and build your client relationships during this time?Â
Motivation is not black and white, and you can’t expect your team to feel on top form at all times. But, there are strategies that can help you inspire your team and ensure everyone is well looked after.
How many consultants have left your agency this year? Â
The recruitment sector is renowned for having one of the highest staff turnover rates out of any industry, with the average attrition rate sitting around 43%.Â
With the cost of replacing a consultant sitting at around 400% of their salary, not to mention the lost fees whilst your new starters get up to speed, it’s something that most agencies just can’t afford right now.Â
So what can you do to hold on to as many of your top performers as possible?Â
Filling temporary roles which are often shift-based, and low-wage, can be challenging, especially when workers are likely to seek work through another agency for even minimal increments in wages.Â
So how can you make sure you’re the agency of choice?Â
"Ghosting carries a series of negative consequences for jobseekers such as the inability to act on valuable feedback, delays finding an alternative role and diminished confidence."